Template pending review by a qualified Georgian lawyer before publication.
1. Subscriptions
You can cancel anytime; your plan remains active until the end of the paid cycle and will not renew. If you request it within 14 days of the first payment of a subscription and have used less than [10]% of that cycle's credits, we refund that payment in full.
2. Renewals
Renewal payments are refundable if requested within [7] days of the renewal and no credits from that cycle have been used.
3. Top-up packs
Unused top-up packs can be refunded within 14 days of purchase. Partially used packs are not refundable.
4. Free and bonus credits
Free, bonus and promotional credits have no cash value and are not refundable.
5. Consumer rights
Nothing in this policy limits rights you have under the Law of Georgia on Consumer Rights Protection or the mandatory law of your country of residence.
6. Service issues
If a job failed because of our error, reserved credits are released automatically; contact us for any credit correction.
7. How to request
Email info@ushbatech.com from your account email with your payment reference. Refunds are returned via the original method (PayPal or Flitt) within 10 business days of approval.
8. Chargebacks
Please contact us before opening a dispute; we resolve most issues quickly.
