Marketing Studio Help Center: How can we help?

Start with the jobs that eat your week, usually posting, replying to messages and following up leads. In Marketing Studio, talk to the AI Coach once, switch on one or two ready-made automations such as weekly posts and DM replies, approve the first results, then add email, ads or SEO when you're comfortable.

You'll see content and replies working on day one. Business results such as more followers, enquiries or bookings usually build over weeks of consistent posting and replying, and the learning loop makes each round better. Results depend on your offer, market and budget, so track them in Reports rather than trusting promises.

Every action needs business awareness. The AI Coach collects the minimum information, your offer, audience, voice and goals, usually in 10–20 minutes, so content is accurate and on-brand. Sections unlock once the essentials are in, so no AI employee ever works blind.

Create a Marketing Studio account and verify your email address. Free credits are added to your wallet automatically, no card is needed, and every feature is unlocked.

Every run log shows the exact credits used, step by step. Credits are reserved before a job and settled at the real cost afterwards, so unused reservations are released.

Marketing Studio by UshbaTech accepts PayPal and debit or credit cards processed by the Flitt payment gateway. Prices are in US dollars, plans renew monthly, and you can cancel from Billing at any time; your plan stays active until the end of the period you paid for.

Open Billing and cancel anytime. Your plan stays active until the end of the paid cycle and then stops renewing; top-up credits you bought stay in your wallet.

No for monthly credits, yes for top-ups. Monthly plan credits reset at the start of each billing cycle, so unused ones expire. Top-up credits never expire and are spent after your monthly and bonus credits, which makes them the safe way to cover busy seasons.

Yes. Every Marketing Studio automation runs either automatically or with approval, and you can add a human-approval step anywhere in a workflow. Drafts wait in your queue until you approve, edit or reject them, and agencies can give clients an approver role so only signed-off content is published.

A tool helps with one task when you ask. An agent works towards a goal: it plans, uses tools, completes tasks and hands work to other agents. Marketing Studio's AI employees are agents, and you decide where they need your approval.

Video rendering, image generation and other heavy jobs run on Marketing Studio's serverless cloud GPUs, not on your computer or phone. That keeps renders fast on any device, lets several jobs run in parallel and keeps your own device free while the work runs.

In Marketing Studio, open Connections, choose Instagram or Facebook and sign in with Meta's official login; Marketing Studio never sees your password. Instagram needs a professional (business or creator) account. Advanced users can add their own Meta app credentials and webhooks.

Yes. After you connect your accounts, posts can be published immediately, scheduled in the content calendar or published by an automation, with or without your approval. Each network gets its native format.

Marketing Studio uses Meta's official API, replies only to people who commented or messaged you first and does not send mass unsolicited DMs. Keep replies useful and within Instagram's rules, and you are using automation the way Meta allows.

Attach a responder to the post and set a keyword, for example "LINK". Everyone who comments that word gets a DM with your link, and the AI replies under their comment so others see it. An optional follow-gate can ask them to follow you first.

Every business gets an address like yourbusiness@marketing.ushbatech.com. Sending, deliverability checks and reply handling are taken care of, and replies can be forwarded to your normal inbox.

Marketing Studio includes automatic unsubscribe links and list suppression in every campaign. Compliance also depends on you: email people who agreed to hear from you, include your business details and follow local rules such as GDPR in the EU and UK or CAN-SPAM in the US.

Yes. Every Marketing Studio email campaign reports delivered and undelivered emails, opens and clicked links, and replies are collected in the panel next to the campaign. The same numbers flow into Reports and the learning loop, so the next subject lines and sends are tuned to what your audience actually opened.

Make your site easy for AI assistants to read, trust and cite: allow AI crawlers, publish clear facts, answer real questions directly, add structured data and earn mentions on trusted sites. Marketing Studio's SEO & AI-SEO audit checks the on-site part and lists what to fix first.

Yes, if your site's code is on GitHub. Give optional GitHub access and the fix engineer commits and pushes the changes with a clear changelog; without it you get a prioritised fix list.

ChatGPT Ads are sponsored placements inside ChatGPT conversations, matched to what users ask about. Marketing Studio's Ads Manager has a dedicated ChatGPT Ads Specialist; ad spend is billed by the platform to your own account.

Yes. The Google Ads Specialist builds and tunes Search, Performance Max, Display and YouTube campaigns within your budget and guardrails, automatically or with your approval.

Not by itself. Google targets low-quality content made mainly to manipulate rankings, however it is produced. Helpful, accurate content that answers real questions can rank whether a person or AI drafted it, so review drafts and add your own expertise.

You can connect your own Apollo and partner accounts; the AI team works within your limits there and quotes credit costs before any paid enrichment.

Yes. Invite colleagues per business and give each one a role (owner, admin, editor, analyst or viewer), with permission overrides when you need finer control. Every Marketing Studio plan includes unlimited team members at no extra cost, and every AI action is logged so you can see who approved what.

Yes. In Marketing Studio each client is a separate business with its own knowledge, brand kit, connections, reports and team roles, so nothing leaks between clients. Credits come from one shared wallet, every plan allows unlimited businesses, and clients can be invited as approvers who only see their own work.

No. Marketing Studio does not sell personal data and does not use your private business data to train third-party AI models. Your business knowledge is used only to do your marketing work, such as writing, designing, replying and reporting, and you can edit it or delete it at any time.

Yes. The "Powered by Marketing Studio" credit on landing pages, emails and content can be switched off for a whole account or a single business on request: email info@ushbatech.com from your account address and the team disables it, at no extra cost on any plan.

Yes. Connect a domain you already own or register a new one from the panel, and Marketing Studio configures DNS and a free SSL certificate for you automatically. Every landing page can then be published on your own address, linked to your ads and email campaigns, and updated without touching any code.

Sometimes. The EU AI Act's transparency rules (Article 50) cover AI chat interactions and some AI-generated content, and platforms or consumer-protection rules may require labels. Check what applies where you sell, and add a short disclosure line to replies and captions where needed.

English, Georgian, Arabic, Korean and Persian. Switch the panel language at any time; it does not change the language your content or replies are written in.

Almost any language your customers speak, including English, Arabic, Korean, Georgian, Russian, Hindi and mixed styles such as Hinglish. You set the content and reply language independently of the panel language.

Yes. Create the same post in two or more languages, and let the inbox answer each customer in their own language, ideal for tourist areas and bilingual markets.

Most businesses are running within an afternoon. Create an account and verify your email (free credits arrive automatically), spend 10–20 minutes on the AI Coach interview, connect your social accounts with their official logins, then switch on one ready-made automation. Your first AI-made posts can be ready for approval the same day.

Talk to the AI Coach first. It learns your offer, audience, prices, tone of voice and goals, and every AI employee works from that knowledge. Next, generate your brand kit, connect Instagram, Facebook or your other networks, and switch on a starter automation such as weekly posts or comment auto-replies with approval on.

Yes, within limits. A first subscription payment can be refunded within 14 days if little of that cycle's credits was used, and unused top-up packs within 14 days of purchase. Free and bonus credits have no cash value. Cancel anytime in Billing; your plan then runs to the end of the paid cycle.

Monthly plan credits are spent first, then bonus credits, then top-up packs. Because monthly credits expire each cycle and top-ups never do, this order protects what you bought separately. Each job reserves its estimated credits before it starts and settles at the real cost when it finishes, releasing anything unused.

Every plan includes the whole team of 19+ AI employees, among them a Business Coach, Copywriter, Art Director, Video Producer, Social Media Manager, Community & Inbox Manager, SEO Specialist, Google Ads Specialist, Email Marketer, Lead Researcher, Competitor Analyst and Marketing Consultant. They share one business knowledge base and hand work to each other.

You choose the trigger for each automation: run it manually, on a schedule (for example every Monday, Wednesday and Friday at 9:00), from a webhook, or when an event happens inside the app. Each run is logged step by step with its exact credit cost.

Yes. Start from a ready-made automation or build your own on the visual canvas by chaining AI employees, for example a scenario writer, video producer, designer and publisher. Add schedules, triggers and human-approval steps wherever you want, test it with one run, then let it work in automatic or approval mode.

Marketing Studio publishes to and manages eight networks: Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Telegram and Reddit. You connect each one through its official sign-in, and the AI team produces native formats for each, such as reels, stories, carousels, threads, shorts and long videos, from one content calendar.

Not yet. Today Marketing Studio supports Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Telegram and Reddit, and WhatsApp, Snapchat and Threads are not connected. When a new channel ships it is announced in the changelog first, so check there or ask the team before you plan a campaign around one of them.

No. Every business in Marketing Studio gets a ready sender address such as yourbusiness@marketing.ushbatech.com, and sending, deliverability checks, unsubscribe handling and replies are managed for you. You only bring a contact list of people who agreed to hear from you; the AI Email Marketer writes and designs the campaigns.

Yes. Replies to your campaigns are collected in the Marketing Studio panel next to each campaign, and you can forward them automatically to any address you already use, such as your Gmail or company inbox. That way no customer reply is lost, and the team can still see the full conversation history in one place.

Yes. Describe the goal in a short conversation and the AI Email Marketer writes the subject line and copy, builds a branded template from your brand kit and prepares the send. You can edit everything before it goes out, schedule it, and see deliveries, opens and clicks in Reports afterwards.

Yes. The AI inbox replies to comments and DMs in the language each customer writes in, so a tourist who writes in English and a local who writes in Georgian or Arabic both get a natural answer. You can also set a default reply language independently of the panel language.

Yes. The video studio can add natural-sounding AI voice-overs in many languages, including Arabic, with captions to match. You can also upload your own voice-over instead, and produce the same video in two or more languages for bilingual or tourist audiences.

Yes. The Marketing Studio panel is fully right-to-left in Arabic and Persian, including menus, editors and reports, and the AI writes posts, captions, emails and replies in natural Arabic and Persian.