Help Center: Credits & billing
Plans, top-ups, payments, invoices and refunds.
Credits & billing
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How do I see what an action cost?
Every run log shows the exact credits used, step by step. Credits are reserved before a job and settled at the real cost afterwards, so unused reservations are released.
Which payment methods does Marketing Studio accept?
Marketing Studio by UshbaTech accepts PayPal and debit or credit cards processed by the Flitt payment gateway. Prices are in US dollars, plans renew monthly, and you can cancel from Billing at any time; your plan stays active until the end of the period you paid for.
How do I cancel my plan?
Open Billing and cancel anytime. Your plan stays active until the end of the paid cycle and then stops renewing; top-up credits you bought stay in your wallet.
Do unused Marketing Studio credits roll over?
No for monthly credits, yes for top-ups. Monthly plan credits reset at the start of each billing cycle, so unused ones expire. Top-up credits never expire and are spent after your monthly and bonus credits, which makes them the safe way to cover busy seasons.
Can I get a refund from Marketing Studio?
Yes, within limits. A first subscription payment can be refunded within 14 days if little of that cycle's credits was used, and unused top-up packs within 14 days of purchase. Free and bonus credits have no cash value. Cancel anytime in Billing; your plan then runs to the end of the paid cycle.
In what order does Marketing Studio spend credits?
Monthly plan credits are spent first, then bonus credits, then top-up packs. Because monthly credits expire each cycle and top-ups never do, this order protects what you bought separately. Each job reserves its estimated credits before it starts and settles at the real cost when it finishes, releasing anything unused.
